00265nam a2200109Ia 4500008004100000041000800041082000800049100001600057245004900073260002500122300000800147230724s2012    xx                  und d  aeng  a720  aPRESSMAN A.  aDESIGN ARCHITECTURE THE ELEMENTS OF PROCESS.  bROUTLEDGE ,USAc2012  a205