Bank, John. <br/><br/>
Essence of Total Quality Management /   Textual Documents 
NULL. 
 - New Delhi :   Prentice Hall of India Private Limited ,   2000. 
 - 326 ;   24*18. 
<br/><br/><label>ISBN: </label>  
<br/><br/><label>Subjects--Index Terms: </label>Total Quality Management 
<br/><br/><label>Dewey Class. No.: </label>658.401 3  / BAN