ZEITHAML VALARIE.A SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM - 8th ed - NEW DELHI MCGRAW HILL EDUCATION PVT,LTD 2025 - P.B,XXXII,615 ISBN: 978-93-6444-955-7 Subjects--Topical Terms: MBA Dewey Class. No.: 658.812/ZEI