00316pam a2200121 a 4500 81-7881-358-0 658.562 GOP GOPAL, V V TOTAL QUALITY MANAGEMENT ; AN INTROUCTION Textual Documents HYDRABAD ICFAI UNIVERSITY PRESS 2004 17532 136704 136704 0 0 0 0 Circulation IMP IMP 2011-04-19 300.00 0 658.562 GOP IMP-IM-16255 2023-03-01 00:00:00 1 2023-03-01 BK