KINCAID, J W <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT GETTING IT RIGHT  Textual Documents 

 - LONDON  PEARSON EDUCTION  2006 
 - 480 
<br/><br/><label>ISBN: </label>81-7758-134-1   
<br/><br/><label>Dewey Class. No.: </label>658.812  / KIN