00257pam a2200109 a 4500020002000000041000500020082001700025100002000042245004200062260003100104300001200135 a0-7879-6419-0c h a658.802bAND aANDEREASEN, A R aMARKETING RESEARCHhTextual Documents aSAN FRANCISCObWILEYc2005 aXXV+277