@book{138238,
	author = {GRYNA, F.M. /CHUA, R.H./ DEFEO, J.A.},
	title = {JURANS QUALITY PLANNING AND ANALYSIS FOR ENTERPRISE QUALITY},
	publisher = {TATA MCGRAW HILL PUBLISHING COMPANY LTD},
	year = {2007},
	address = {NEW DELHI}
}