Peelen ED. <br/><br/>
Customer Relationship management  Textual Documents 

 - 1st   /   2005. 
 - Delhi  Pearson Education Inc. 
 - 433. 
<br/><br/><label>ISBN: </label>978-81-317-2540-7   
<br/><br/><label>Subjects--Index Terms: </label>Marketing Management 
<br/><br/><label>Dewey Class. No.: </label>658.3  / PEE