00351nam a2200157Ia 4500008004100000041000800041100000800049245002700057260004000084300000800124365001200132500000900144520001200153650000900165999001900174230605s2006 xx 000 0 und d aeng aDix aFront office operation bPearson Education Pub. c2006c2006 a218 b120h20 a1579 aGeneral aF.O. c418321d418321