00365nam a2200157Ia 4500008004100000041000800041100001200049245004100061260003600102300000800138365001200146500000900158520001200167650000900179999001900188230605s2008    xx            000 0 und d  aeng  aAndrews  aFront office management & operations  bTata M.c. Grav hill pub. c2008  a463  b276h15  a1737  aGeneral  aF.O.  c418585d418585