JURAN J.M. AND GRYNA F.M. QUALITY PLANNING AND ANALYSIS 3RD ED./ Textual Documents - 01-01-2002. - TATA MC GRAW HILL INT. NEW DELHI - XXI/634 5667 ISBN: Subjects--Index Terms: MANAGEMENT INFORMATION SYSTEMS (T.E.-II) Dewey Class. No.: 658.562 / JUR/GRY