TY - BOOK AU - "LINDSAY W . M .," TI - TOTAL QUALITY AND ORGANIZATION DEVELOPMENT SN - 983-899-828-1 U1 - 658.402 LIN PY - 1997/// CY - MALAYSIA PB - S. ABDUL. MAJEED AND CO KW - "MANAGEMENT,ORGANIZATION DEVELOPMENT,OVERVIEW OF TOTAL QUALITY,CONTINUOUS IMPROVEMENT:TQ AND OD PROCESS,TOTAL QUALITY OD IMPLEMENTATION:TRANSFORMING PROCESS" ER -