"WAKALKAR C.S.," <br/><br/>
FUNDAMENTALS OF SERVICES MANAGEMENT 

 - 4 
 - PUNE  EVEREST PUBLISHING HOUSE  1999 
 - 152 
<br/><br/><label>ISBN: </label>81-86314-51-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>"MANAGEMENT,SERVICE MANAGEMENT,PUBLIC SERVICES,SOCIAL SERVICES"
<br/><br/><label>Dewey Class. No.: </label>658 WAK.