"QUINN J. B.," <br/><br/>
INTELLIGENT ENTERPRISE:A KNOWLEDGE AND SERVICE BASED PARADIGM FOR INDUSTRY 

 - 0 
 - NEW YORK  THE FREE PRESS  1992 
 - NULL 
<br/><br/><label>ISBN: </label>0-02-925615-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>"MANAGEMENT,ORGANIZATIONAL CHANGE,CUSTOMER SERVICE"
<br/><br/><label>Dewey Class. No.: </label>658.514 QUI.