HUMAN SKILLS: CREATING THE FUTURE - "FERNANDEZ THOMAS,PATTANAYAK B.,DHAR U." (MUMBAI HIMALAYA PUBLISHING HOUSE, 2000)
Keywords: "MANAGEMENT,HRM SKILLS,HUMAN BEHAVIOUR,MOTIVATION,LEADERSHIP & MANAGERIAL GRID,INTERPERSONAL RELATIONS,EMPLOYEE COUNSELLING,INDUSTRIAL RELATIONS,QUALITY CUSTOMER SERVICE,TIME MANAGEMENT SKILL"