TY - BOOK AU - "FERNANDEZ THOMAS,PATTANAYAK B.,DHAR U." TI - HUMAN SKILLS: CREATING THE FUTURE SN - 81-7493-790-0 U1 - 658.3 FER/PAT PY - 2000/// CY - MUMBAI PB - HIMALAYA PUBLISHING HOUSE KW - "MANAGEMENT,HRM SKILLS,HUMAN BEHAVIOUR,MOTIVATION,LEADERSHIP & MANAGERIAL GRID,INTERPERSONAL RELATIONS,EMPLOYEE COUNSELLING,INDUSTRIAL RELATIONS,QUALITY CUSTOMER SERVICE,TIME MANAGEMENT SKILL" ER -