SUGANTHI L. AND SAMUEL A. A. TOTAL QUALITY MANAGEMENT Textual Documents - 01-05-2008 - PRENTICE HALL OF INDIA LEARNI.PVT.LTD.,NEW DELHI - XIII/394 24*16 12864 ISBN: 978-81-203-2655-2 P.B. Subjects--Index Terms: GENERAL Dewey Class. No.: 658.401 / SUG/SAM