Endres, Al. <br/><br/>
Implementing Juran`s Road Map for Quality Leadership  Textual Documents 

 - New Delhi  Wiley Eastern Ltd.  2000 
 - 218. 
<br/><br/><label>ISBN: </label>9788126577552   
<br/><br/><label>Dewey Class. No.: </label>658.4013  / END