00260pam a2200109 a 4500020002000000041000800020082001300028100001600041245004500057260003900102300000900141  a9781468096491c  aeng  a300bWEN  aWentz, F H.  aSoft Skills Training hTextual Documents  aAmerica:bFrederik H Wentz,c2012.  a360.