00274pam a2200121 a 4500020000500000041000500005082001100010100002400021245004300045250000800088260004300096300001300139  c  h  a658.45  aSEN (Leena)eauthor  aCommunication SkillshTextual Document  a2nd  bPrentice Hall of India New Delhic2007  aiii, 277