00297pam a2200121 a 4500020000500000041000500005082001300010100002400023245005600047250001600103260004300119300001300162  c  h  a658.4034  aKAUL (Asha)eauthor  aEffective Business Communication,hTextual Document  a12th Print   bPrentice Hall of India New Delhic2008  aiii, 172