00343pam a2200121 a 4500020000500000041000500005082000800010100004800018245008800066250000800154260004500162300001400207  c  h  a657  aRYALS (Lynette)/ McDONALD (Malcolm)eauthor  aKey Account Plans: The Practitioners Guide to Profitable PlanninghTextual Document  a1st  bButter Worth and Heine Man London,c2009  aviii, 396