00325pam a2200109 a 4500020000500000041000500005082001400010100005600024245006600080260005800146300001100204  c  h  a658.4`038  aFERNANDEZ (Irma Becerra)/ SABHERWAL (Rajiv)eauthor  aKnowledge Management: Systems and ProcesseshTextual Document  bPHI Learning Private Limited New Delhi, London,c2010  av, 352