00568pam a2200157 a 4500020000500000041000500005082000800010100004100018245009800059250000800157260004500165300001100210930000900221999001900230952016100249  c  h  a658  aJESTON (John)/ NELIS (Johan)eauthor  aManagement by Process: A Roadmap to Sustainable Business Process ManagementhTextual Document  a1st  bButter Worth and Heine Man London,c2009  ax, 303  a6103  c835325d835325  001040708GeneralaIMDbIMDd2009-01-27eJaico Book Distributors and Publicationg316.00l0o658 pIMD-26PB0013264r2023-08-17 00:00:00t1w2023-08-17yBK