00311pam a2200121 a 4500020000500000041000500005082001000010100004900020245004600069250000800115260005200123300001400175  c  h  a658.8  aCZINKOTA (Michael)/ KOTABE (Masaaki)eauthor  aMarketing Management...hTextual Document  a2nd  bCengage Learning India Pvt. Ltd New Delhic2009  aviii, 598