00355pam a2200121 a 4500020000500000041000500005082001000010100004700020245009800067250000800165260005200173300000800225  c  h  a658.5  aBOYER (Kenneth K.)/ VERMA  (Rohit)eauthor  aOperations Management: Strategy, Global Supply Chain and Service OperationshTextual Document  a1st  bCengage Learning India Pvt. Ltd New Delhic2011  a514