KANDAMPULLY (Jay A.) <br/><br/>
Service Management: The New Paradigm in Hospitality  Textual Document 

 - 2nd Impr. 
 -  Pearson Education Delhi, Harlow, Singapore  2011 
 - 394 
<br/><br/><label>ISBN: </label>  
<br/><br/><label>Dewey Class. No.: </label>658.89