ZEITHZMAL (Valarie A.)/ BITNER (Mary Jo) <br/><br/>
Service Marketing  Textual Document 

 - 3rd 
 -  Tata McGraw-Hil Publication Company Limited . Delhi  2006 
 - 668 
<br/><br/><label>ISBN: </label>  
<br/><br/><label>Dewey Class. No.: </label>658.89