00338pam a2200133 a 4500 658.8`12 ATTHREYA (N.H.) author The Corporate Art of Caring for the Customer Textual Document M.M.C. School of Management Bombay 1991 ii, 226 10363 841121 841121 0 0 0 0 General IMD IMD 2009-04-25 Other 0 658.8`12 IMD-26PB0013378 2023-08-17 00:00:00 1 2023-08-17 BK