00290pam a2200109 a 4500020000500000041000500005082001100010100003000021245005900051260006200110300000800172  c  h  a651.74  aMONIPPALLY (M.M.)eauthor  aThe Craft of Business Letter WritinghTextual Document  bTata McGraw-Hil Publication Company Limited . Delhic1999  a235