00277pam a2200109 a 4500020000500000041000500005082001300010100002600023245006800049260004200117300000800159  c  h  a658.5`62  aSHARMA (D.D.)eauthor  aTotal Quality Management: Principle and CaseshTextual Document  bSultan chand and sons New Delhic2002  a728