00326nam a2200133Ia 4500008004100000041000800041082000800049100001900057245003900076250001000115260005100125300000800176365000800184231011s9999    xx            000 0 und d  aeng  a658  aEvans James R.  aQuality and Performance Excellence  a6 th   bCengage Learning India Pvt.Ltd New Delhic2012  a444  b304