00362nam a2200145Ia 4500008004100000041000800041082001000049100002100059245004700080250000800127260004600135300000800181365000800189999001900197231011s9999    xx            000 0 und d  aeng  a658.8  aMohamed H. Peeru  aCustomer Relationship Management [Mohamed]  a1st  bVikas Publication House,New Delhi -c2013  a224  b356  c907156d907156