00341nam a2200133Ia 4500008004100000041000800041082001500049100001900064245003800083250002200121260002200143300001100165650003100176231207s9999    xx            000 0 und d  aeng  a629.28/PAU  aPaul Greenberg  aCustomer Relationaship Management  a2004, 3rd Edition  bTata mc graw hill  aPB/670  aComnputer Program Language