00441nam a2200145Ia 4500008004100000041000800041082001000049100001600059245002800075260004100103300000800144650001500152999001900167952010900186231219s9999    xx            000 0 und d  aeng  a658.8  aSoman Dilip  aManaging Customer Value  bCambridge University Press New York   a401  aManagement  c990937d990937  00104070aMCMbMCMd2023-12-21g270.00l0o658.8pMCM-56BB0016818r2023-12-21 00:00:00w2023-12-21yBK