00315nam a2200121Ia 4500008004100000041000800041082000800049100001700057245005900074260003700133300000800170650001500178231219s9999    xx            000 0 und d  aeng  a658  aKirpal Viney  aRelationship Management in 21 st Century Organizations  bVakils Feffer and Simons. Mumbai  a416  aManagement