000			00333nam a2200133Ia 4500
008			240109s9999 xx 000 0 und d
041			_aeng
082			_a658.8
100			_aCohen Marshal
245			_aWhy Customer Do What they do
260			_bTata Mcgraw Hill pub Co Ltd .,New Delhi
300			_a184
650			_aManagement
999			_c1033859 _d1033859