000 00322nam a2200133Ia 4500
008 240109s9999 xx 000 0 und d
041 _aeng
082 _a658.8
100 _aRao Rama M.
245 _aServices Marketing [Rao]
260 _bPHI Learning Private Ltd. New Delhi
300 _a546
650 _aManagement
999 _c1038998
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