000 00416nam a2200133Ia 4500
008 231228s2010 xx 000 0 und d
041 _aeng
082 _bPOI
100 _aPOIRIER (Charles)/ WALKER (Ian)
245 _aBusiness Process Management Applied: Creating the Value Managed Enterprise
250 _a2nd Rep.
260 _aNew Delhi
_bCengage Learning India Pvt. Ltd New Delhi
_c2010
300 _aiii, 240
999 _c1064301
_d1064301