| 000 | 00406nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 231228s2008 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 |
_a658.8`12 _bGON |
||
| 100 | _aGONDA (Cyrus M.)/ KHAN (Kalim) | ||
| 245 | _aWhere is My Ketchup: How to Give and Receive Exceptional Customer Service | ||
| 250 | _a1st | ||
| 260 |
_aMumbai _bEmbassy Book Distributors Mumbai _c2008 |
||
| 300 | _avi, 186 | ||
| 999 |
_c1065200 _d1065200 |
||