000 00367nam a2200133Ia 4500
008 231228s2012 xx 000 0 und d
041 _aeng
082 _a658.89
_bVEN
100 _aVENUGOPAL (Vasanti)/ RAGHU (V.N.)
245 _aServices Marketing
250 _a1st Rep.
260 _aNew Delhi
_bHimalaya Publishing House Mumbai, New Delhi
_c2012
300 _a323
999 _c1075957
_d1075957