000 00352nam a2200121Ia 4500
008 231228s1995 xx 000 0 und d
041 _aeng
082 _a658.5`62
_bJOS
100 _aJOSEPH/ BERK (Susan)
245 _aTotal Quality Management: Implementing Continuous Improvement
260 _aNew Delhi
_bExcel Books New Delhi
_c1995
300 _a223
999 _c1081741
_d1081741