000 00316nam a2200121Ia 4500
008 231228s1995 xx 000 0 und d
041 _aeng
082 _a658.89
_bWOO
100 _aWOODRUFFE (Helen)
245 _aServices Marketing
260 _aNew Delhi
_bMacMillan India Ltd New Delhi
_c1995
300 _aix, 307
999 _c1083171
_d1083171