000 00339nam a2200121Ia 4500
008 231228s2002 xx 000 0 und d
041 _aeng
082 _a658.5`62
_bSHA
100 _aSHARMA (D.D.)
245 _aTotal Quality Management: Principle and Cases
260 _aNew Delhi
_bSultan chand and sons New Delhi
_c2002
300 _a728
999 _c1087335
_d1087335