000			00332nam a2200133Ia 4500
008			231228s1995 xx 000 0 und d
041			_aeng
082			_a658.89 _bWOO
100			_aWOODRUFFE (Helen)
245			_aServices Marketing
250			_a1st
260			_aNew Delhi _bMacMillan India Ltd New Delhi _c1995
300			_a420
999			_c1087347 _d1087347