| 000 | 00340nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 231228s2002 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 |
_a658.89 _bKUR |
||
| 100 | _aKURTZ (David)/ CLOW (Kenneth) | ||
| 245 | _aService Marketing. | ||
| 260 |
_aNew York _bJohn wiley and sons , INC New York , Singapore _c2002 |
||
| 300 | _a570 | ||
| 999 |
_c1088537 _d1088537 |
||