| 000 | 00373nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 231228s2008 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 |
_a658.8`12 _bDAS |
||
| 100 | _aDASTOOR (B.N.) | ||
| 245 | _aCustomer Satisfaction Delight: The Success Manra of the 21st Century | ||
| 250 | _a1st | ||
| 260 |
_aNew Delhi _bExcel Books New Delhi _c2008 |
||
| 300 | _a127 | ||
| 999 |
_c1091281 _d1091281 |
||