000 00344nam a2200121Ia 4500
008 231228s1991 xx 000 0 und d
041 _aeng
082 _a658.8`12
_bATT
100 _aATTHREYA (N.H.)
245 _aThe Corporate Art of Caring for the Customer
260 _aMumbai
_bM.M.C. School of Management Bombay
_c1991
300 _aii, 226
999 _c1092427
_d1092427