| 000 | 00421nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 231228s2008 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 |
_a650.13 _bCAV |
||
| 100 | _aCAVA (Roberta) | ||
| 245 | _aDealing with Difficult People: How to deal with Nasty Customers, demanding Bosses and Annoying Co-workers | ||
| 250 | _a1st Impr | ||
| 260 |
_aMumbai _bJaico Publishing House Mumbai _c2008 |
||
| 300 | _ax, 280 | ||
| 999 |
_c1092441 _d1092441 |
||