000 00372nam a2200121Ia 4500
008 231228s2008 xx 000 0 und d
041 _aeng
082 _a658.8`12
_bBAR
100 _aBARAN (Roger)/ GALKA (Robert)/ STRUNK (Daniel)
245 _aCustomer Relationship Management ..
260 _aNew Delhi
_bCengage Learning India Pvt. Ltd New Delhi
_c2008
300 _a308
999 _c1092866
_d1092866